Finding the Right Feedback Tool for Your Web Projects

Bobby Martin | July 31, 2019 | 1 | Advertising & Marketing

In web projects where several people are collaborating to achieve tasks, providing feedback is vital. It keeps everyone on track and helps avoid mistakes in the future. This is why clear and honest communication between team members should be practiced. Additionally, customer feedback is important as well. Not only does it keep your work aligned with the client’s needs, it also helps everyone become better creatives.

Unfortunately, collecting and managing a lot of feedbacks can be a handful for one or a few persons. That is why a handy feedback tool can be beneficial for everyone on the team.

To help you find the right feedback tool for your web projects, check out these tips:

Why are feedbacks important?

A fresh pair of eyes will give you a different perspective about your work. Sure, you might be meticulous and detail-oriented but sometimes, people tend to overlook a few things. And you might not realize it until someone else notices it and points it out.

Getting customer feedback is also a form of quality assurance. Since the customers are the end users of the web projects you’re working on, it only makes sense that you ask for their opinion. They can provide insights about mistakes and flaws that your team might not have seen.

Receiving criticism from teammates and clients will also make you a better creative. It’s one way of constantly learning and improving your skills. When presented the right way, it can motivate you to finish your work and deliver a stellar job.

What to look for in a feedback tool

1. Flexibility

A good visual feedback tool should be flexible and allow you to manage multiple teams and clients. The project details should be clearly visible, as well as the history, comments, and assignee. You should also be able to restrict the access of the clients or teams with the projects they are allowed to handle.

2. Analytics

Feedback tracking is the key to an efficient workflow. A tool with real-time analytics will help you track and measure how your web projects and clients are performing. It should allow you to track your feedbacks and give insights on your team’s productivity.

3. Screenshots

Getting screenshots of your website or app will help you pinpoint specific items that you want to collect feedback from. Thus, the right customer feedback tool should have a screenshot feature so you can easily fix or update your projects.

4. App Integrations

Switching between project management apps is inconvenient, confusing, and time-consuming. Get a feedback tool that allows app integrations. All you have to do is sign in to your accounts and your feedbacks can easily be seen by teammates and clients in the project management tool.

5. Feedback management

One of the most important features that a feedback tool must have is feedback management. It should allow you to categorise, filter, tag, and sort all feedbacks according to your preference.

Managing multiple web projects on top of teams and clients can be daunting. Fortunately, Userback can hep you manage and track feedbacks efficiently. To know more about this tool, visit their website.

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