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Company Information

Gateway is in the business of satisfying customers. Our aim is to deliver the best products, the best service, and the best value in the industry.
Building Lifelong Relationships

At Gateway, we treat customers the way we expect to be treated ourselves. Individual consumers, small and medium-sized business, schools, universities and government agencies all have a team of Gateway professionals ready to help select the systems and services that best suit their needs and budgets.

And we don't stop at the PC. From financing and consulting to training and support, we're here to help at every stage in the relationship, so you get the most from your investment.

Customer satisfaction builds business
Our focus on the customer is our formula for success. We understand that referrals from delighted customers do more to help Gateway than any amount of advertising.

We're here to stay
Gateway is committed to providing the best products and services for many years to come. We were recently named the top brand in customer loyalty and for first-time home computer purchases among Wintel-based competitors. So, you can rest assured that Gateway will be there to help throughout the life of your PC and beyond.

It pays to be direct
Gateway's built-to-order business model and direct relationship with customers give our company a distinct advantage. We can assess trends and adapt quickly to our customers' changing needs, and our customers get the latest technology custom-built just the way they want it.

Call, Click or Come In
There are three ways to learn more about Gateway products and services:
  • Telephone
  • Call our toll-free number around the world (1-800-GATEWAY in the United States) and talk to one of more than 5,000 knowledgeable sales, customer service and technical support reps.

  • In 1996, Gateway became the first major manufacturer to sell PCs on the Web. A growing number of home and business customers use our online channel to learn about our products, get tech help and make purchases.

  • Gateway stores
  • Gateway was the first major manufacturer to offer the convenience of shopping in retail showrooms. Today there 275 Gateway stores in the United States, where customers can test-drive our products, take classes and get advice from tech experts.

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