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Screen-Sharing Technology
Screen-sharing technology includes two-way chat, and allows our expert representatives to see your desktop - live and in real time. Let the experts fix your PC remotely, while you sit back and watch!
Click here to see step-by-step instructions on how to start a remote assistance chat session.

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Two-way Chat
Chat agents can help you resolve your technical issues online through a two-way chat session. Two-way Chat is available 24 hours a day, 7 days a week.
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A friendly customer service representative is just one click away, ready to assist you.

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If you are having difficulty finding something on this site, let us help you.

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Service methods subject to change without notice or obligation.

 For Gateway Standard Terms Of Sale And Limited Warranty Agreement click here to view.
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