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Consumer Limited Warranties and Service Plans
Service. Support. Satisfaction. It's all part of the package
Our comprehensive service and support plans include benefits our competition can't match, such as a tune-up in your local Gateway Store.

Standard on all desktop systems:
" One year standard limited warranty for parts and labor services

" One year built-in desktop, online and phone technical support

" New! Comprehensive 12-month tune-up coupon

" New! PC health and maintenance seminars - they're free!

Upgrade your limited warranty by adding a service plan!
Our standard limited warranties are included in the price of your Gateway system. But you can increase the length of time you're covered - and get a great deal too - with one of our service plans.

" Two-year service plan - This upgrade adds one year to your standard
limited warranty, increasing parts and labor services to cover a total of
two years.
" Three-year service plan - This upgrade adds two years to your
standard limited warranty, increasing parts and labor services to a total
of three years. Technical support service covers the life of your system!

You can add to your protection after the purchase of your system with an upgrade package that extends the period of coverage, the level of service, or both.

How to buy a warranty
If you're shopping online, you will be asked to choose your warranty or service option in Step 1 of the configurator. If you're buying your system in one of our stores or over the phone, your sales rep can discuss warranties, service plans and pricing to make sure you get the best plan.

Call, click or come into a Gateway Store for pricing information.

This overview applies to home and home office warranties purchased after September 10, 2001.
View your Warranty or Service Plan

Access information about your system online including warranty, parts list and personal support links.

To see your information, enter your Customer ID and System Serial Number at our online tech support center.
Find your numbers
Tech support

Log in automatically!

If you install a simple application, we can automatically read and remember your Customer ID and Serial Numbers every time you visit tech support.
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