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Standard Technical Support
Warranty Support
Extended Care Limited Warranty Services
Protect your hardware investment up front. The Gateway Extended Care Limited Warranty Services program can extend the same high level of limited warranty support provided with your purchase into the fifth year of product ownership.

For Gateway desktops, servers, and portables, Extended Care Limited Warranty Services provides a comprehensive support program that includes parts, labor, on-site service, and remote support - all designed to help you extend the life of your computer.

The Extended Care Limited Warranty Services program includes:

" During the limited warranty period, Gateway will: (1) provide replacement parts necessary to repair the product or (2) replace the product with a comparable product.
" All replacement parts will be new or serviceably used, comparable in function and performance to the original part or product, and warranted for the remainder of the original limited warranty.

" Gateway may provide warranty or repair service at its various service locations and/or third party providers.

On-Site Service:
" This option provides service and replacement of parts, as Gateway deems necessary.

Remote Support:
" Offerings include: eSupport, Gateway Technical Support, Automated Troubleshooting System (ATS), and FaxBack Service.

What you can expect from Gateway Extended Care Limited Warranty Services:
" Ensures the availability and useful life of your hardware
" Continues the high level of warranty service you received at time of purchase.

How you can order Gateway Extended Care Limited Warranty Services:
Starting as low as $69*, find out how Gateway Extended Care Limited Warranty Services can protect your organization's hardware investment by contacting a Gateway Sales Representative today.

Click here, call 1-800-846-2000 or write to Gateway Terms & Conditions, P.O. Box 1951, North Sioux City, SD 57049-1951 for a free copy of applicable limited warranties and service agreements. Services may be provided by third parties. An authorized representative will determine the method of service provided. You may be required to take or send your product to an authorized location for service. If you purchased on-site service, it will be provided only if an authorized representative determines it is necessary because your problem cannot be corrected through other means. On-site service is not available in all locations and excludes mice, keyboards, docking stations, external peripherals and monitors. The Extended Care Limited Warranty does not cover external mice, keyboards, printers, docking stations, AC adapters, rack mount servers, monitors, LCD displays for portables, scanners, batteries, external peripherals, add-on components or components purchased after point of sale. See agreements for specific terms and limitations. *Prices and configurations subject to change without notice or obligation. Prices exclude shipping and handling and taxes.

 For Gateway Standard Terms Of Sale And Limited Warranty Agreement click here to view.
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