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 If your organization depends on network availability and your server goes down, you're out of business. Gateway's 4-Hour On-Site Response* service ensures quick recovery if your server is down. This dependable, reliable service provides unparalleled support that allows you to focus on your core objectives while Gateway restores your network.Our Microsoft-, Novell-, and Linux certified engineers are on call 24 hours a day, 7 days a week to troubleshoot problems and develop workable solutions. Immediately, a Gateway support engineer will assist you in diagnosing the server problem, and if necessary, dispatch a Field Engineer to arrive at your site within fours hours. This immediate response makes it easy for you to confidently continue with business as usual. What you can expect from Gateway 4-Hour On-Site Response service: " Four hour response window means minimal server downtime " Certified engineers ensure the highest levels of support " Gateway diagnostic services are dependable & reliable How you can order Gateway's 4-Hour On-Site Response service: To find out how Gateway 4-Hour On-Site Response service can help maximize your server's availability, contact a Gateway Sales Representative today by clicking below. |
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| Click here, call 1-800-846-2000 or write to Gateway Terms & Conditions, P.O. Box 1951, North Sioux City, SD 57049-1951for a free copy of applicable limited warranties and service agreements. Services may be provided by third parties. An authorized representative will determine the method of service provided. You may be required to take or send your product to an authorized location for service. If you purchased on-site service, it will be provided only if an authorized representative determines it is necessary because your problem cannot be corrected through other means. On-site service is not available in all locations and excludes mice, keyboards, docking stations, external peripherals and monitors. Server 4-hour dispatch customers: Gateway will attempt to resolve your issue remotely. If this is not possible, Gateway will dispatch a technician. Gateway cannot guarantee that your issue will be resolved in any particular time. 4-hour dispatch service is not available in all locations. See agreements for specific terms and limitations. *Gateway 4-Hour On-Site Response service is available in selected cities in the continental United States, Alaska, and Hawaii. | |||