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You want to get technical support in the way that works best for you. If you prefer to receive technical support online, Gateway's eSupport is for you. As an element of Gateway's standard limited warranty1, Gateway eSupport exemplifies Gateway's overriding philosophy - that people are the driving factor behind technology.
Combining the best of Web technology with live, personalized interaction, Gateway eSupport makes it faster and easier to obtain service information and technical support specific to your system. Gateway eSupport includes self-healing tools, a research center, current updates section, and an intuitive interface for accessing technical assistance, training, and customer service information. One thing is clear; Gateway eSupport expedites the troubleshooting process to help you better manage your technology infrastructure.
What you can expect from Gateway eSupport:
" 24x7 online support options range from live, interactive chats to self-diagnostic tools
" Intuitive interface means that you can find exactly what you need
" eSupport site will continue to enhance the technical support & customer service process
See how Gateway eSupport will significantly improve your technical support experience. Click here for an online eSupport demonstration. |
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| Click here, call 1-800-846-2000 or write to Gateway Terms & Conditions, P.O. Box 1951, North Sioux City, SD 57049-1951 for a free copy of applicable limited warranties and service agreements. Services may be provided by third parties. An authorized representative will determine the method of service provided. You may be required to take or send your product to an authorized location for service. If you purchased on-site service, it will be provided only if an authorized representative determines it is necessary because your problem cannot be corrected through other means. On-site service is not available in all locations and excludes mice, keyboards, docking stations, external peripherals and monitors. See agreements for specific terms and limitations. |
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