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10 ways we can lower your total cost of ownership, and boost your competitive edge:

1. Total Service and Support
Get help when you need it with our premier support services. To minimize downtime and maximize productivity, we offer our 24/7 tech support, comprehensive online support, extended warranties, and on-site service (including four-hour on-site response for servers). Make minor repairs quickly and easily with our Spare Parts Kit and Mobile Access Portable Support Kit. Choose a service and support package, or custom design your own.

2. Personal Online Ordering
Our eSource Extranet site streamlines the online purchasing process. You can create a purchasing Web site where pre-selected systems are built to your specifications -- no matter who places the order.

3. Custom Integration Services (CIS)
Custom Integration Services (CIS) builds systems to your exact specifications. We offer custom-built solutions for volume purchases, including installation of your software applications or images, right in our factory. Save even more by having us install third-party hardware components or tag your systems to streamline your asset management.

4. Server and Network Management Tools
Manage systems remotely, upgrade software and quickly troubleshoot problems with LANDesk Client Manager. Improve productivity fast and ensure the optimal performance and availability of Microsoft® Windows® NT and Windows® 2000 environments with OpenView ManageX Event Manager. Using our tools is like having network administrators watch over your distributed server environment around the clock.

5. Tool-Free Servicing
Our E-1400, E3400 and E-4400 desktops provide tool-free case access, giving your IT staff more time for important tasks. Gateway servers are virtually tool-free, too, and major components are color-coded for easy identification.

6. Price and Value Leadership
Gateway servers, desktops and notebooks deliver outstanding value with our quality, reliability and affordable pricing. With our high-inventory turns, Gateway's build-to-order model offers the latest industry-standard hardware and software from leading innovators like Microsoft®, Intel® and 3COM®.

7. Industry-Standard Compatibility
We stay current with cutting-edge technology, and design our systems around industry standards to be fully compatible with Intel®, Microsoft® and third-party hardware and software.

8. Results-Oriented Training
Whether you prefer classroom, online or CD-ROM instruction, Gateway offers several ways to sharpen skills and boost productivity. Our seasoned trainers and proven methods will get your staff up to speed quickly and effectively.

9. Flexible Financing Options
Because organizations need flexibility, we've created financing alternatives that enable you to purchase the systems and services you need -- without going over budget. Choose from a variety of convenient payment options, or even custom-design a lease specifically for your organization, with flexible terms that compliment your built-to-order Gateway systems.

10. Life Cycle Management
Business technology moves lightning fast. Gateway will help you stay up to speed with technology tailored specifically to your business. Our team of network experts will assess your needs and objectives to determine the right mix of systems and services. We'll even assist with on-site installation and integration, network and cabling, data migration and more. To make our Life Cycle Management even more valuable, we'll take your outdated equipment in trade through our new Trade-in Program.
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