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 With everything from system issues and printer problems, to end-user software questions, supporting a technology environment can be challenging. Not to mention the fact that most organizations have a variety of hardware brands, further complicating support issues. With limited resources and budget constraints, how do you support your entire technology environment in an efficient, cost-effective manner?The solution is simple-Personalized Help Desk. By combining award-winning standard support with the expanded capabilities of Personalized Help Desk, you now have only one call to make for support, regardless if it's a Gateway system or not. The broad-array of built-to-order remote support capabilities within Personalized Help Desk help solve technical and tutorial issues quickly and efficiently, reducing your downtime and making technology easier to use. And, with the consistent level of support you'll receive, you no longer have to worry about staffing an internal help desk or dealing with constant turnover. Personalized Help Desk can be customized to fit your specific technology requirements to include support for: " Gateway systems " Non-Gateway systems " Peripherals (including printers, scanners, handheld devices, digital cameras and more) " Software Applications (providing support for over 150 major software applications) What you can expect from Gateway Personalized Help Desk: " Multi-vendor support from a single source to eliminate the time and hassle of multiple technology partners and numerous phone calls. " Economical alternative to in-house technicians. " Monthly reports, detailing each support call, so you know exactly how your Personalized Help Desk is performing for your organization. How you can order Gateway Personalized Help Desk: You can add this service to your new Gateway hardware purchase and extend it to most systems you currently have installed, not just those bought from Gateway. Starting as low as $24 per system, per year, contact your Gateway Sales Representative by clicking below to find out how easy and affordable it is to add a help desk to your organization. |
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| *Prices and configurations subject to change without notice or obligation. Prices exclude shipping and handling and taxes. | |||